Flatley, Marie. <br/><br/>
Business communication / 
Marie Flatley, Kathryn Rentz, Paula Lentz. 
 - 2nd ed. 
 - New York :  McGraw-Hill/Irwin,  2012. 
 - xvi, 347 p. :  col. ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780073403168 (pbk.)  RM225.27 0073403164 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.