TY - BOOK AU - Gitlow,Howard S. AU - Gitlow,Shelly J. TI - The deming guide to quality and competitive position SN - 0131984411 PY - 1987/// CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - Deming, W. Edwards (William Edwards), 1900 KW - Mangement KW - Quality of products N1 - Bibliography: p.243-247 ER -