TY  - BOOK
AU  - Billsberry,Jon
TI  - The effective manager: perspectives and illustrations 
SN  - 9780761951117
PY  - 1996///
CY  - London, Thousand Oaks, California
PB  - Sage Publications in association with the Open University
KW  - Management
N1  - Includes bibliographical references and index
ER  -