TY  - BOOK
AU  - Cabrera,Enrique
ED  - American Water Works Association.
TI  - Benchmarking water services: guiding water utilities to excellence 
SN  - 9781843391982 (hbk.)
PY  - 2011///
CY  - London
PB  - IWA Publishing
KW  - Water-supply
KW  - Evaluation
KW  - Water utilities
KW  - Benchmarking (Management)
N1  - Includes bibliographical references (p. [163]-164)
ER  -