Benchmarking water services :  guiding water utilities to excellence / 
Enrique Cabrera ... [et al.]. 
 - London :  IWA Publishing,  2011. 
 - xix, 164 p. :  charts, ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [163]-164). 
<br/><br/><label>ISBN: </label>9781843391982 (hbk.)  RM395.89 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Water-supply--Evaluation.<br/>Water utilities--Evaluation.<br/>Benchmarking (Management).