TY  - BOOK
AU  - Mayer,Bernard S.
TI  - The dynamics of conflict: a guide to engagement and intervention 
SN  - 9780470613535 (hbk.)
PY  - 2012///
CY  - San Francisco, CA.
PB  - Jossey-Bass
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - Includes bibliographical references (p. 345-352) and index
ER  -