TY  - BOOK
AU  - Waldron,Vincent R.
TI  - Communicating emotion at work
T2  - Key themes in organizational communication
SN  - 9780745648958 (hbk.)
PY  - 2012///
CY  - Cambridge
PB  - Polity
KW  - Communication in management
KW  - Psychological aspects
KW  - Emotions
N1  - Includes bibliographical references and index
N2  - 'The book chronicles the rich emotional experiences of employees drawn from a broad cross-section of industries and occupations.  It takes a decidedly positive approach, rocognizing that emotional communication is a vital and creative response to the challenges of life ini complex organizations.  The text introduces readers to the engaging and cross-disciplinary body of research that has emerged around organizational emotion.  At the same time, each chapter is steeped in real-life emotional narratives, concrete examples, and the contemporary trends that are changing the emotional tenor of work.'--BOOK JACKET
ER  -