TY  - BOOK
AU  - Hasson,Gill
TI  - Brilliant communication skills: what the best communicators know, do and say 
SN  - 9780273761747 (pbk.)
PY  - 2012///
CY  - Harlow, England
PB  - Pearson
KW  - Interpersonal communication
KW  - Business communication
N1  - Includes bibliographical references (p. [171]) and index
ER  -