Hasson, Gill. <br/><br/>
Brilliant communication skills :  what the best communicators know, do and say / 
Gill Hasson. 
 - Harlow, England ;  Pearson,  2012. 
 - xi, 178 p. ;  22 cm. 
<br/><br/>Includes bibliographical references (p. [171]) and index. 
<br/><br/><label>ISBN: </label>9780273761747 (pbk.)  RM61.91 0273761749 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication.<br/>Business communication.