TY - BOOK AU - Briggs,Julie K. TI - Telephone triage protocols for nurses SN - 9781609136468 PY - 2012/// CY - Philadelphia PB - Wolters Kluwer Health/Lippincott Williams & Wilkins KW - Emergency Nursing KW - methods KW - Nursing Assessment KW - Clinical Protocols KW - Telephone KW - Triage KW - Handbooks ER -