Briggs, Julie K. Telephone triage protocols for nurses / Julie K. Briggs. - 4th ed. - Philadelphia : Wolters Kluwer Health/Lippincott Williams & Wilkins, 2012. - xxxi, 608 p. : ill. ; 23 cm. ISBN: 9781609136468 RM197.17 1609136462 Subjects--Topical Terms: Emergency Nursing--methods.Nursing Assessment--methods.Clinical Protocols.Telephone.Triage--methods. Index Terms--Genre/Form: Handbooks.