TY - BOOK AU - Schilling,Lisa ED - Joint Commission Resources, Inc. TI - Implementing and sustaining improvement in health care SN - 9781599401874 PY - 2009/// CY - Oakbrook, IL PB - Joint Commission Resources KW - Quality Assurance, Health Care KW - Health Facilities KW - Quality control KW - Organizational Case Studies KW - United States KW - Collected Works ER -