TY  - BOOK
AU  - Bergmann,R.
TI  - Experience management: foundations, development methodology, and Internet-based applications 
T2  - Lecture notes in computer science,
SN  - 3540441913 (pbk.)
PY  - 2002///
CY  - Berlin
PB  - Springer
KW  - Knowledge management
KW  - Computer programs
KW  - Problem solving
KW  - Internet
KW  - Artificial intelligence
N1  - Includes bibliographical references (p. [367]-389) and index
ER  -