TY - BOOK AU - Lighter,Donald E. TI - Basics of health care performance improvement: a lean six sigma approach SN - 9780763772147 PY - 2013/// CY - Burlington, Mass. PB - Jones & Bartlett Learning KW - Quality Assurance, Health Care KW - organization & administration KW - methods KW - Quality Indicators, Health Care KW - Total Quality Management KW - United States ER -