TY  - BOOK
AU  - Owen,Jo
TI  - How to manage: the art of making things happen 
SN  - 9780273759621
PY  - 2012///
CY  - Harlow
PB  - Prentice Hall
KW  - Management
KW  - Handbooks, manuals, etc
KW  - Leadership
N1  - Includes index
ER  -