Owen, Jo. How to manage : the art of making things happen / Jo Owen. - 3rd ed. - Harlow : Prentice Hall, 2012. - 313 p. : ill. ; 22 cm. Includes index. ISBN: 9780273759621 RM66.03 Subjects--Topical Terms: Management--Handbooks, manuals, etc.Leadership--Handbooks, manuals, etc.