Performance improvement for healthcare : leading change with lean, Six sigma, and constraints management /
Bahadir Inozu ... [et al.].
- New York : McGraw-Hill, c2012.
- xxix, 319 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Performance improvement in healthcare -- Constraints management applications in healthcare -- Integrated approach to deploying performance improvement -- Assessment -- Planning for deployment -- Application of the right tool to the right problem -- Sustainment - Reliability and validity of assessment measures.
Medical care--Quality control.--United States Six Sigma (Quality control standard) Health services administration--United States. Hospital Administration--methods. Total Quality Management--methods. Total Quality Management--organization & administration.