TY  - ADVS
ED  - The Open University BBC TV,
TI  - The power of listening: active listening what it is and how it affects total communication 
PY  - 1971///
CY  - [United Kingdom]
PB  - The Open University
KW  - Listening
KW  - Hearing
N1  - Converted into VHS 1/2 in. and DVD; filem 20 AS122.06.M201; Bahan rosak (Lupus)
N2  - Being a good listener is one of the most important aspects of effective communication, but it is also seems to be one of the most difficult for people to practice. Learning to listen well can help individuals to improve their academic performance, foster better friendships, and to be better employees in the workplace
ER  -