TY - BOOK ED - Perbadanan Produktiviti Malaysia TI - KPI development guidebook PY - 2009/// CY - Petaling Jaya PB - Perbadanan Produktiviti Malaysia KW - Performance standards KW - Performance KW - Measurement KW - Employees KW - Rating of KW - Goal setting in personnel management UR - http://www.mpc.gov.my ER -