TY  - BOOK
ED  - Perbadanan Produktiviti Malaysia
TI  - Etiket telefon
SN  - 9789832025597
PY  - 2009///
CY  - Petaling Jaya
PB  - Malaysia Productivity Corporation
KW  - Telephone etiquette
KW  - Telephone in business
UR  - http://www.mpc.gov.my
ER  -