Counter service for profitability
- 1st ed.
- Petaling Jaya : Malaysia Productivity Corporation, 2008
- 33 p. : ill. ; 14 cm.
- Measuring up ; 3 .
- Measuring up (Perbadanan Produktiviti Malaysia) ; 3 .
9789832025382 Hadiah
Public administration--Malaysia Customer services Interpersonal communication