TY - BOOK AU - Lareau,William TI - Office kaizen 2: harnessing leadership, organizations, people, and tools for office excellence SN - 9780873898010 PY - 2011/// CY - Milwaukee PB - ASQ Quality Press KW - Organizational change KW - Organizational effectiveness KW - Industrial efficiency KW - Corporate culture KW - Production management KW - Waste minimization ER -