Critical incident management : a complete response guide - Faggiano, Vincent; McNall, John. (Boca Raton, FL : CRC Press, 2012)
Introduction -- The nature of critical incidents -- First-first responders -- Tactical leadership -- Seven critical tasks -- Nims and ics -- Hazardous materials and weapons of mass destruction -- Critical incident stress -- Emergency operations center.
Includes bibliographical references and index.
Keywords: Organizational effectiveness; Risk management; Management