Faggiano, Vincent. <br/><br/>
Critical incident management :  a complete response guide / 
Vincent Faggiano, John McNall, Tom Gillespie. 
 - 2nd ed. 
 - Boca Raton, FL :  CRC Press,  2012. 
 - xxvi, 221 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Introduction -- The nature of critical incidents -- First-first responders -- Tactical leadership -- Seven critical tasks -- Nims and ics -- Hazardous materials and weapons of mass destruction -- Critical incident stress -- Emergency operations center. 
<br/><br/><label>ISBN: </label>9781439874547 (hbk.)  Hadiah 1439874549 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Risk management.<br/>Management.