TY - BOOK ED - Perbadanan Produktiviti Malaysia TI - Transforming business through shared services and outsourcing (SSO) PY - 2009/// CY - Selangor PB - Malaysia Productivity Corporation KW - Shared services (Management) KW - Contracting out KW - Business ethics KW - Malaysia KW - International business enterprises KW - Management UR - http://www.mpc.gov.my ER -