TY  - BOOK
AU  - Griffin,Jack
TI  - How to say it for first-time managers: winning words and strategies for earning your team's confidence 
SN  - 9780735204478 (pbk.)
PY  - 2010///
CY  - New York
PB  - Prentice Hall Press
KW  - Communication in management
KW  - Business communication
KW  - Supervision of employees
N1  - Includes index
UR  - http://www.loc.gov/catdir/enhancements/fy1101/2009042473-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy1101/2009042473-d.html
ER  -