TY  - BOOK
AU  - Coombs,W.Timothy
TI  - Ongoing crisis communication: planning, managing, and responding 
SN  - 9781412983105 (pbk.)
PY  - 2012///
CY  - Los Angeles, Calif.
PB  - SAGE
KW  - Crisis management
KW  - Communication in management
N1  - Includes bibliographical references (p. 199-218) and index
ER  -