Coombs, W. Timothy. <br/><br/>
Ongoing crisis communication :  planning, managing, and responding / 
W. Timothy Coombs. 
 - 3rd ed. 
 - Los Angeles, Calif. :  SAGE,  2012. 
 - xv, 231 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 199-218) and index. 
<br/><br/><label>ISBN: </label>9781412983105 (pbk.)  RM163.23 141298310X (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management.<br/>Communication in management.