TY  - BOOK
AU  - Hames,David
TI  - Negotiation: closing deals, settling disputes, and making team decisions 
SN  - 9781412973991 (pbk.)
PY  - 2012///
CY  - Thousand Oaks, Calif.
PB  - SAGE Publications
KW  - Negotiation
KW  - Persuasion (Psychology)
KW  - Communication
KW  - Decision making
KW  - Ethics
N1  - Includes bibliographical references and index
ER  -