Hames, David Negotiation : closing deals, settling disputes, and making team decisions / David S. Hames. - Thousand Oaks, Calif. : SAGE Publications, c2012. - xxi, 497 p. : ill. ; 23 cm. Includes bibliographical references and index. ISBN: 9781412973991 (pbk.) RM233.88 1412973996 (pbk.) Subjects--Topical Terms: Negotiation.Persuasion (Psychology)Communication.Decision making.Ethics.