TY - BOOK AU - Hargie,Owen TI - The handbook of communication skills SN - 9780415359115 (pbk.) PY - 2006/// CY - New York, NY PB - Routledge KW - Interpersonal communication KW - Communication KW - Psychological aspects KW - Interviewing N1 - First edition published 1986 by Croom Helm; Includes bibliographical references and index ER -