TY  - BOOK
AU  - Guffey,Mary Ellen
AU  - Rhodes,Kathleen
AU  - Rogin,Patricia
TI  - Business communication: process and product 
SN  - 9780176501594
PY  - 2011///
CY  - Ontario
PB  - Nelson Education
KW  - Business communication
KW  - Business writing
N1  - Includes bibliographical references and index
ER  -