TY - BOOK AU - Fenn,Peter TI - Commercial conflict management and dispute resolution SN - 9780415578264 (hbk.) PY - 2012/// CY - Abingdon, Oxon PB - Spon Press KW - Conflict management KW - Dispute resolution (Law) KW - Case studies N1 - Includes bibliographical references (p. [156]-160) and index ER -