Penerimaan E-servis sebagai sistem penyampaian baru kerajaan dalam kalangan penduduk Lembah Klang - Maizatul Haizan Mahbob (2012., 2012)
Tesis (Ph.D.) - Universiti Sains Malaysia, 2012.
Rujukan : p. 210-221.
Keywords: Internet in public administration -- Effect of technological innovations on -- Malaysia; Technology -- Malaysia -- Social aspects; Information technology -- Management; Human-computer interaction; Computer-assisted instruction