TY  - BOOK
AU  - Lewis,Judith A.
AU  - Packard,Thomas Roy
AU  - Lewis,Michael D.
TI  - Management of human service programs.
SN  - 9780840034274
PY  - 2012///
CY  - Belmont, CA
PB  - Thomson Brooks/Cole
KW  - Human Services
KW  - Management
KW  - Human services
KW  - United States
KW  - Case studies
KW  - Services sociaux
KW  - Administration
KW  - ats-Unis
KW  - Cas, udes de
N1  - Rev. ed. of: Management of human service programs / Judith A. Lewis ... [et al.]. 2nd ed. c2001; Includes bibliographical references and indexes; Facing the challenges of management -- Knowing the environment  -- Planning and program design -- Applying organizational theories -- Creating organizational designs -- Developing and managing human resources -- Building supervisory relationships -- Managing finances to meet program goals -- Designing and using information systems -- Evaluating human service programs -- Leading and changing human service organizations -- Achieving and maintaining organizational excellence -- Appendix: Management audit
N2  - This book takes the reader along the road toward understanding the purposes and processes of human service management. [In the book, the authors] begin by addressing some of the management challenges that may be unique to human service settings. [They] examine the environments that have an impact on human service organization and then move on to explore program planning, organizational design, human resource management, supervision, finances, information systems, program evaluation, leadership, and organizational change. -Pref
ER  -