Barkley, Bruce <br/><br/>
Customer-driven project management  a new paradigm in total quality implementation 
Bruce T. Barkley, James H. Saylor 
 - New York  McGraw-Hill  1994 
 - 508 p. : ill. ; 24 cm. 
<br/><br/>p. 501-503 
<br/><br/><label>ISBN: </label>0070037396  RM143.10 
<br/><br/><label>LCCN: </label>93-34343 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial project management<br/>Total quality management