TY  - BOOK
AU  - Shafer,Ross
TI  - Grab more market share: how to wrangle business away from lazy competitors 
SN  - 9781118130049
PY  - 2011///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Organizational change
KW  - Case studies
KW  - Success in business
KW  - Competition
KW  - Industrial management
ER  -