TY - BOOK AU - Kang,Chang W. AU - Kvam,Paul H. TI - Basic Statistical Tools for Improving Quality SN - 9780470889497 (pbk.) PY - 2011///], 2011 CY - Hoboken, New Jersey PB - Wiley KW - Process control KW - Statistical methods KW - Quality control KW - Acceptance sampling KW - TECHNOLOGY & ENGINEERING / Quality Control KW - bisacsh N1 - Includes bibliographical references (pages 212-213) and index N2 - 'This book is an introductory book on improving the quality of a process or a system, primarily through the technique of statistical process control (SPC). There are numerous technical manuals available for SPC, but this book differs in two ways: (1) the basic tools of SPC are introduced in a no-nonsense, simple, non-math manner, and (2) the methods can be learned and practiced in an uncomplicated fashion using free software (eZ SPC 2.0), which is available to all readers online as a downloadable product. The book explains QC7 Tools, control charts, and statistical analysis including basic design of experiments. Theoretical explanations of the analytical methods are avoided; instead, results are interpreted through the use of the software'-- ER -