Kase, Larina.

Clients, clients, and more clients : create an endless stream of new business with the power of psychology / Larina Kase. - New York : McGraw-Hill, 2012. - xxv, 228 p. : ill. ; 23 cm

Includes bibliographical references (p. 213-222) and index.

9780071770750 (pbk.) RM62.00 0071770755 (pbk.)


Relationship marketing.
Customer relations--Psychological aspects.
Business networks.
Interpersonal relations.