Interpersonal communication : relating to others /
Steven A. Beebe, Susan J. Beebe, Mark V. Redmond.
- 6th ed.
- Boston : Allyn & Bacon, 2011.
- xxiv, 408 p. : ill. (chiefly col.) ; 26 cm.
Includes bibliographical references and index.
Introduction to interpersonal communication -- Interpersonal communication and self -- Interpersonal communication and perception -- Interpersonal communication and cultural diversity : adapting to others -- Listening and responding skills -- Verbal communication skills -- Nonverbal communication skills -- Conflict management skills -- Understanding interpersonal relationships -- Managing relationship challenges -- Interpersonal relationships : friendship and romance -- Interpersonal relationships : family and workplace.