TY  - BOOK
AU  - Dunn,Daniel M.
AU  - Goodnight,Lisa J.
TI  - Communication: embracing difference 
SN  - 9780205688128 (pbk.)
PY  - 2011///
CY  - Boston, Mass.
PB  - Allyn & Bacon
KW  - Oral communication
N1  - Includes bibliographical references and index
ER  -