TY  - BOOK
AU  - Bremer,Michael
AU  - McKibben,Brian
TI  - Escape the improvement trap: five ingredients missing in most improvement recipes 
SN  - 9781439817964 (pbk.)
PY  - 2011///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Organizational effectiveness
KW  - Reengineering (Management)
KW  - Organizational change
KW  - Performance
N1  - Includes index
ER  -