TY  - BOOK
AU  - Liff,Stewart
TI  - Improving the performance of government employees: a manager's guide 
SN  - 9780814416228
PY  - 2011///
CY  - New York
PB  - American Management Association
KW  - Performance
KW  - Employee motivation
KW  - Responsibility
KW  - Civil service
KW  - Personnel management
N1  - Includes bibliographical references and index; Overview -- Organizational systems -- Streamline your business processes : the technical system -- Reorganize the activities that affect performance : the structural system -- Using metrics to track and improve performance : the decision-making and information systems -- Recruitment, selection, and development : the people system -- Managing performance and accountability -- Follow-up on accountability : administering the appraisal system -- The rewards and recognition and renewal systems -- Examples of improving performance
ER  -