TY - BOOK ED - Perbadanan Produktiviti Malaysia. TI - Principle-based management system: guidelines on understanding the application of key management principles in ISO 9001 : 2008 quality management system practices T2 - Measuring up (Perbadanan Produktiviti Malaysia) SN - 9789832025436 PY - 2009/// CY - Petaling Jaya PB - Malaysia Productivity Corporation KW - Total quality management KW - Quality control KW - Standards KW - Organizational effectiveness UR - http://www.mpc.gov.my. ER -