TY  - BOOK
ED  - Malaysia.
TI  - Buletin BPA
PY  - 2011///-
CY  - Putrajaya
PB  - Biro Pengaduan Awam
KW  - Malaysia
KW  - Biro Pengaduan Awam
KW  - Complaints (Administrative procedure)
KW  - Periodicals
N1  - PTSL : 2005 (b.2); 2006 (b.4); 2008(b.7); 2009 (b.9); 2010(b.10); (2011 (bil.11) ; 2012 (bil.13)
UR  - http://www.pcb.gov.my.
ER  -