TY  - BOOK
ED  - Malaysia.
TI  - Biro Pengaduan Awam, Jabatan Perdana Menteri
PY  - 2007///]
CY  - Putrajaya
PB  - Jabatan Perdana Menteri
KW  - Malaysia
KW  - Biro Pengaduan Awam
KW  - Complaints (Administrative procedure)
KW  - Periodicals
KW  - Administrative report
N1  - 'BPA sedia membantu'.; 2007,2019
ER  -