TY - BOOK AU - Schuster,Pamela McHugh AU - Nykolyn,Linda TI - Communication for nurses: how to prevent harmful events and promote patient safety SN - 9780803620803 (pbk.) PY - 2010/// CY - Philadelphia PB - F. A. Davis Co. KW - Nurse-Patient Relations KW - Communication KW - Patient care management KW - Safety Management KW - Medical Errors KW - prevention & control ER -