Schuster, Pamela McHugh, 1953-

Communication for nurses : how to prevent harmful events and promote patient safety / Pamela McHugh Schuster and Linda Nykolyn. - Philadelphia : F. A. Davis Co., 2010. - xi, 201 p. : ill. ; 23 cm.

9780803620803 (pbk.) RM121.83


Nurse-Patient Relations.
Communication.
Patient care management.
Safety Management.
Medical Errors--prevention & control.