Gass, Robert H. Persuasion, social influence, and compliance gaining / Robert H. Gass, John S. Seiter. - 4th edition. - Boston : Allyn & Bacon, 2011. - xiv, 370 pages : ilustration. ; 23 cm. ISBN: 9780205698189 RM317.13 0205698182 Subjects--Topical Terms: Persuasion (Psychology).Influence (Psychology).Manipulative behavior.