Jashapara, Ashok. Knowledge management : an integrated approach / Ashok Jashapara. - 2nd ed. - Harlow, England : Financial Times/Prentice Hall, 2011. - xx, p. 356 p. : ill. (col.) ; 25 cm. ISBN: 9780273726852 (pbk.) RM266.50 Subjects--Topical Terms: Knowledge management.